Shipping policy
1. Processing Time
Orders are processed within 1–2 business days.
2. Delivery Times
- Germany: 2–4 business days
- EU: 3–7 business days
- International: 5–12 business days
3. Shipping Costs
Shipping costs are calculated at checkout based on destination and method.
4. Duties and Taxes (DAP Terms)
- All international shipments are made under DAP (Delivered At Place)
- Duties and taxes are not included in the product price
- Customers must pay any applicable import charges upon delivery
5. Delays
We are not responsible for delays caused by:
- Customs clearance
- Shipping carriers
- External factors beyond our control
6. Incorrect Shipping Details
Customers are responsible for providing accurate shipping information.
7. Contact
For shipping inquiries: info@optic.parts