Shipping policy

1. Processing Time
Orders are processed within 1–2 business days.

2. Delivery Times

  • Germany: 2–4 business days
  • EU: 3–7 business days
  • International: 5–12 business days

3. Shipping Costs
Shipping costs are calculated at checkout based on destination and method.

4. Duties and Taxes (DAP Terms)

  • All international shipments are made under DAP (Delivered At Place)
  • Duties and taxes are not included in the product price
  • Customers must pay any applicable import charges upon delivery

5. Delays
We are not responsible for delays caused by:

  • Customs clearance
  • Shipping carriers
  • External factors beyond our control

6. Incorrect Shipping Details
Customers are responsible for providing accurate shipping information.

7. Contact
For shipping inquiries: info@optic.parts