Refund policy

1. Right of Withdrawal
Customers in the EU have the right to return products within 14 days of delivery.

2. Return Conditions
To qualify for a return:

• Item must be unused
• In original condition and packaging
• Not installed or damaged

3. Return Process
To initiate a return, contact: info@optic.parts
We will provide return instructions.

4. Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective.

5. Refunds

• Refunds are issued after inspection of returned goods
• Processed to original payment method
• May take 5–10 business days

6. Non-Returnable Items

• Used or installed products
• Custom-made items (if applicable)

7. Damaged or Defective Items
If your item is defective or damaged, contact us immediately for resolution.

8. Late Refunds
If you have not received your refund:

• Check your bank account
• Contact your payment provider
• Then contact us

9. Contact
Optic.parts
Email: info@optic.parts